Let's Get Digital
We all know them, heard of them, or had to deal with them at one point in time. Internet Trolls are nothing to be scared of, nor are they to be avoided.
They’re not magical, nor are they impossible to handle.
Social listening is very important today with customers demanding 24/7 support, using Twitter for customer service is definitely one of the best ways to go.
Using Twitter for customer service is almost a given when drawing up your digital media plan.
Here are a few quick tips to setting up your business Twitter account for customer service.
Not everybody has everything clear when planning a digital marketing strategy for businesses. Here are 3 ideas to help you remember the human element.
One thing you have to keep in mind in order to stay on track is who you’re talking to. Your audience is a group of people, as small or large as it may be, they’re still human beings.
Social media marketing questions are oh so very common. Especially when it comes to businesses who are planning their first ever digital marketing strategy.
Here are the 6 most common Wh-questions about social media marketing for businesses. I’ve even added a bonus one in the end, ‘cos it’s almost Christmas.
Continue reading “6 common Wh-questions about Social Media Marketing answered”
Are you still looking at the printed IKEA catalog before driving down to the store to get your new bedside table? I’ve got news for you: shopping has evolved. Again.
Gone are the days when you actually needed to actively look for a product you wanted to but. Now you can just sit back, relax, and tap that buy button.
A good CX is what makes a customer happy, and an outstanding CX will make him come back. An out-of-this-world CX will get him to bring his friends and family to your doorstep.
Isn’t the most natural thing for many people to do, especially when believing that the reason you are working for is money.
But what if I told you that the most important reason is actually making your customers feel good about your relationship?
Before jumping into the lion’s den, make sure you do some benchmarking and SWOT Analysis for your Social Media as well.
Unless you actually do that more work, just as any aspect of your marketing strategies, using a SWOT Analysis for your social media strategy is important to cover, before doing anything on social media.
The Four P’s of Marketing are no secret. Every good marketer knows that they are important for a successful marketing strategy. So since we’re here, what are The Four P’s of Digital Marketing?
Yeah, those, but with The Four P’s of Digital Marketing I’m focusing on digital marketing, since that’s more or less my speciality. The Internet.
The internet is a war-zone and to avoid a social media crisis, stay as far away from it as possible. Unless you have the know-how to face the the music!
You heard read correctly. Social media is dangerous and could totally turn your business reputation into poop faster than you can say “social media crisis”.
Some Facebook Groups features are found in pages and profiles as well, but some are exclusive to groups, and in case you’re not using them yet, you should definitely get some info here and try them out right away!
Oh shush, I don’t hate you. Facebook Groups features are just some added possibilities to explore and use to help create a better user experience for your followers.
Continue reading “3 Facebook Groups features you should start using right away”
